Sign in to follow this  
MusicLover_2007

Far's lack of digital booklet

Recommended Posts

This from iTunes support emailed me:

quote:

My name is Marco and I understand that you would like to know why the bonus track version of "Far" does not include a digital booklet. I will be happy to assist you with this.

Please understand that the iTunes Store does not control the content available for albums. The record label decides what album and what version of the album will have a digital booklet if any at all. You may wish to express your concerns to the Regina Spektor's record label (Sire Records) who would be able to best comment on it.

I encourage you to use the iTunes Feedback page to submit your comments. The more comments we have on issues like this would help us work with the labels to get digital booklets added to more albums to avoid these issues in the future:

http://www.apple.com/feedback/itunesapp.html

Thank you for your understanding.

Warmest regards,

Marco iTunes Store Customer Support

So basically Sire screwed us.

Share this post


Link to post
Share on other sites

This from iTunes support emailed me:

quote:

My name is Marco and I understand that you would like to know why the bonus track version of "Far" does not include a digital booklet. I will be happy to assist you with this.

Please understand that the iTunes Store does not control the content available for albums. The record label decides what album and what version of the album will have a digital booklet if any at all. You may wish to express your concerns to the Regina Spektor's record label (Sire Records) who would be able to best comment on it.

I encourage you to use the iTunes Feedback page to submit your comments. The more comments we have on issues like this would help us work with the labels to get digital booklets added to more albums to avoid these issues in the future:

http://www.apple.com/feedback/itunesapp.html

Thank you for your understanding.

Warmest regards,

Marco iTunes Store Customer Support

So basically Sire screwed us.

Share this post


Link to post
Share on other sites

quote:
Originally posted by MusicLover_2007:

quote:
Originally posted by Karl Prejektorinski:

Impressive that the iTunes people got back to you so quickly and nicely

Yeah iTunes customer service rocks.

They're incredible... They're the gold standard for customer service across all industries. I hope they read this and give me a discount. Lol.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this